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OMQ GmbH
OMQ develops AI-driven customer service software powered by a central knowledge base to fully automate responses across chatbots, email bots, contact forms, and help pages. The system uses generative NLP (including ChatGPT integration) for real-time multilingual support, integrating seamlessly into existing ticket systems and email clients without prior training. Target clients are e-commerce companies, public transport operators, and service providers dealing with high support volumes.
